---
title: "Refund Policy"
language: "en_US"
date: "2025-06-03T07:32:41+00:00"
updated: "2026-03-26T10:44:32+00:00"
author: "admin"
url: "https://bangkingvapes.com/refund-policy/"
---

# Refund Policy

### Table of Contents

- [Refund Policy](#refund-policy)
  - [Order Cancellation](#order-cancellation)
  - [Damaged or Defective Products](#damaged-or-defective-products)
  - [Eligibility for Refunds & Exchanges](#eligibility-for-refunds-exchanges)
  - [Return Process](#return-process)
  - [Exchanges](#exchanges)
  - [Non-Refundable Items](#non-refundable-items)
  - [Shipping Costs](#shipping-costs)
  - [Contact Us](#contact-us)

# 
 Refund Policy 

 
 
  
 

 
 
 

 

## Refund Policy

 

 At **Bang King**, we are committed to ensuring your satisfaction with every purchase. Please review our refund and return policy carefully to understand your rights and responsibilities.
 

 

### Order Cancellation

 

 Orders cannot be canceled once they have been shipped. Please double-check all order details before confirming your purchase.
 

 

### Damaged or Defective Products

 

 If you receive a damaged or defective item, please contact our customer service team within **48 hours** of delivery. We will arrange a replacement or refund depending on the specific circumstances.
 

 

### Eligibility for Refunds & Exchanges

 

To qualify for a refund or exchange, the following conditions must be met:

 

- The product must be unused and in its original packaging.

 - Proof of purchase (e.g., order number or receipt) must be provided.

 - The return request must be submitted within **14 days** of receiving the item.

 

### Return Process

 

1. 
 **Contact Customer Support:** Email us at 
 [support@bangkingvapes.com](mailto:support@bangkingvapes.com) to initiate a return request.
 

 2. 
 **Provide Details:** Include your order number, reason for return, and photos (if applicable).
 

 3. 
 **Return & Refund:** Once your return is received and inspected, we will notify you via email. If approved, the refund will be issued to your original payment method. Please note that your bank or credit card provider may take several days to process the refund.

 

### Exchanges

 

 If your exchange request is approved, we will send a replacement item at no additional cost.
 

 

### Non-Refundable Items

 

The following items are not eligible for refund:

 

- Gift cards

 - Items marked as final sale

 - Any items returned more than 14 days after delivery

 

### Shipping Costs

 

 Shipping costs are non-refundable. If a refund is issued, the return shipping fee will be deducted from the total refund amount.
 

 

### Contact Us

 

If you have any questions or concerns about our refund policy, feel free to contact us:

 

 **Email:** 
 [support@bangkingvapes.com](mailto:support@bangkingvapes.com)**

 WhatsApp: 
 [+86 18062144805](https://wa.me/8618062144805?text=Hello%20my%20friend%2C%20I%20need%20help.)**  

 
 (Monday to Friday, 9:00 AM – 8:00 PM, China Standard Time)
 
 

 

 Thank you for choosing Bang King Vape. We appreciate your understanding and support.