– FAQS:

• Why can’t I check the logistics information?

  The tracking number is wrong or the courier has just been sent out and the courier company hasn’t updated it yet.

• How long does shipping take?

  This is usually 7–15 working days, and may take up to 20 working days during public holidays or inclement weather conditions.

• Why does the state stay the same?

  Please be patient as it may be due to public holidays, fewer flights, very high volume of cargo, or strict customs regulations.

• Signed for, but not received?

  Please contact our customer service.