{"id":85,"date":"2025-06-03T07:32:41","date_gmt":"2025-06-03T07:32:41","guid":{"rendered":"https:\/\/startersites.io\/blocksy\/garderobe\/?page_id=85"},"modified":"2026-03-26T10:44:32","modified_gmt":"2026-03-26T10:44:32","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/bangkingvapes.com\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\n  <div id=\"page-header-395493583\" class=\"page-header-wrapper\">\n  <div class=\"page-title dark featured-title\">\n\n    \n    <div class=\"page-title-inner container align-center flex-row medium-flex-wrap row-reverse\" >\n              <div class=\"title-wrapper flex-col text-right medium-text-center\">\n          <h1 class=\"entry-title mb-0\">\n            Refund Policy          <\/h1>\n        <\/div>\n                    <div class=\"title-content flex-col flex-left text-left medium-text-center\">\n        <div class=\"title-breadcrumbs pb-half pt-half\"><nav class=\"woocommerce-breadcrumb breadcrumbs uppercase\">Home<\/nav><\/div>      <\/div>\n    <\/div>\n\n       <\/div>\n    <\/div>\n  \n\n\n\n<div style=\"max-width: 900px; margin: 60px auto; padding: 20px; font-family: 'Segoe UI', sans-serif; color: #333333; line-height: 1.8; font-size: 16px; font-weight: 500;\">\n  <h2 style=\"font-size: 22px; font-weight: 700; margin-bottom: 30px;\">Refund Policy<\/h2>\n\n  <p>\n    At <strong>Bang King<\/strong>, we are committed to ensuring your satisfaction with every purchase. Please review our refund and return policy carefully to understand your rights and responsibilities.\n  <\/p>\n\n  <h3 style=\"font-size: 18px; font-weight: 700; margin-top: 40px;\">Order Cancellation<\/h3>\n  <p>\n    Orders cannot be canceled once they have been shipped. Please double-check all order details before confirming your purchase.\n  <\/p>\n\n  <h3 style=\"font-size: 18px; font-weight: 700; margin-top: 30px;\">Damaged or Defective Products<\/h3>\n  <p>\n    If you receive a damaged or defective item, please contact our customer service team within <strong>48 hours<\/strong> of delivery. We will arrange a replacement or refund depending on the specific circumstances.\n  <\/p>\n\n  <h3 style=\"font-size: 18px; font-weight: 700; margin-top: 30px;\">Eligibility for Refunds &amp; Exchanges<\/h3>\n  <p>To qualify for a refund or exchange, the following conditions must be met:<\/p>\n  <ul>\n    <li>The product must be unused and in its original packaging.<\/li>\n    <li>Proof of purchase (e.g., order number or receipt) must be provided.<\/li>\n    <li>The return request must be submitted within <strong>14 days<\/strong> of receiving the item.<\/li>\n  <\/ul>\n\n  <h3 style=\"font-size: 18px; font-weight: 700; margin-top: 30px;\">Return Process<\/h3>\n  <ol>\n    <li>\n      <strong>Contact Customer Support:<\/strong> Email us at \n      <a href=\"mailto:support@bangkingvapes.com\" style=\"color: #007BFF; text-decoration: underline;\">support@bangkingvapes.com<\/a> to initiate a return request.\n    <\/li>\n    <li>\n      <strong>Provide Details:<\/strong> Include your order number, reason for return, and photos (if applicable).\n    <\/li>\n    <li>\n      <strong>Return &amp; Refund:<\/strong> Once your return is received and inspected, we will notify you via email. If approved, the refund will be issued to your original payment method. Please note that your bank or credit card provider may take several days to process the refund.\n    <\/li>\n  <\/ol>\n\n  <h3 style=\"font-size: 18px; font-weight: 700; margin-top: 30px;\">Exchanges<\/h3>\n  <p>\n    If your exchange request is approved, we will send a replacement item at no additional cost.\n  <\/p>\n\n  <h3 style=\"font-size: 18px; font-weight: 700; margin-top: 30px;\">Non-Refundable Items<\/h3>\n  <p>The following items are not eligible for refund:<\/p>\n  <ul>\n    <li>Gift cards<\/li>\n    <li>Items marked as final sale<\/li>\n    <li>Any items returned more than 14 days after delivery<\/li>\n  <\/ul>\n\n  <h3 style=\"font-size: 18px; font-weight: 700; margin-top: 30px;\">Shipping Costs<\/h3>\n  <p>\n    Shipping costs are non-refundable. If a refund is issued, the return shipping fee will be deducted from the total refund amount.\n  <\/p>\n\n  <h3 style=\"font-size: 18px; font-weight: 700; margin-top: 30px;\">Contact Us<\/h3>\n  <p>If you have any questions or concerns about our refund policy, feel free to contact us:<\/p>\n  <p>\n    <strong>Email:<\/strong> \n    <a href=\"mailto:support@bangkingvapes.com\" style=\"color: #007BFF; text-decoration: underline;\">support@bangkingvapes.com<\/a><br>\n\n    <strong>WhatsApp: \n    <a href=\"https:\/\/wa.me\/8618062144805?text=Hello%20my%20friend%2C%20I%20need%20help.\" style=\"color: #007BFF; text-decoration: underline;\" rel=\"nofollow noopener\" target=\"_blank\">\n    +86 18062144805\n    <\/a><\/strong><br>\n\n    <span style=\"font-size: 14px; color: #666;\">\n      (Monday to Friday, 9:00 AM \u2013 8:00 PM, China Standard Time)\n    <\/span>\n  <\/p>\n\n  <p style=\"font-size: 14px; color: #999999; margin-top: 40px; font-weight: 400;\">\n    Thank you for choosing Bang King Vape. We appreciate your understanding and support.\n  <\/p>\n<\/div>\n\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-85","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bangkingvapes.com\/wp-json\/wp\/v2\/pages\/85","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bangkingvapes.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bangkingvapes.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bangkingvapes.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bangkingvapes.com\/wp-json\/wp\/v2\/comments?post=85"}],"version-history":[{"count":0,"href":"https:\/\/bangkingvapes.com\/wp-json\/wp\/v2\/pages\/85\/revisions"}],"wp:attachment":[{"href":"https:\/\/bangkingvapes.com\/wp-json\/wp\/v2\/media?parent=85"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}